Cancellation policy

Cancellation Policy

Some items in our store may be offered to you as a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Pre-orders

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product. For pre-orders, the full payment is collected at the time of purchase, and your payment method will be charged immediately.

You can cancel your pre-order anytime before the order has been fulfilled or shipped. Once the order has been fulfilled and a tracking number has been issued, the order can no longer be canceled.

If the order has been fulfilled, but you still wish to return the item, you may refer to our returns policy for more details on returns and refunds.